Viral volume, handled.
One video hits and your inbox turns into a flood: the same three questions, five hundred times. ReplyBay absorbs the wave so a good day stays a good day.
do you ship to norway?? 🇳🇴
21:37We do! Norway takes 4 to 6 days, free above €60. 🚢
21:37 ✓✓is the blue one back in stock?
21:37Restock lands next week. Want me to note your size so we can message you when it drops?
21:37 ✓✓312 messages that evening. You saw 4 of them.
How it works with TikTok Shop
Connect your shop
TikTok Shop connects with your shop credentials and brings order context along: who bought, what, when.
The wave gets absorbed
Repeat questions, shipping, sizes, restocks: answered instantly and identically well at message 5 and message 500.
Comments covered too
Enable TikTok comment monitoring and public questions get answered in public, where the answer sells for you.
Storm-proof by design
The AI does not get tired at message 400. Quality at the end of the flood equals quality at the start.
Order context included
TikTok Shop orders match to conversations like Shopify orders do: status, items, totals at draft time.
Public comment moderation
Hide the bait, like the love, answer the questions. Sentiment-read, one-key confirmed.
Buyers become followers
Fast, warm answers in the comments are content. Your support becomes part of the show.
Also flows into the same bay