Any inbox, even that one.
Old domain mailbox, hosting-provider email, that support@ address from 2014: if it speaks IMAP, it flows into the bay.
From: Petra Novak <petra@novak.cz>
To: support@yourstore.co
Subject: Invoice, third attempt
I emailed twice last week about my invoice and heard nothing back.
--- Draft reply · held for approval · confidence 0.71 ---
You are right, Petra, and I am sorry, both mails arrived. Your invoice is attached here, and I have flagged the missed thread so it does not happen again.
grounded in billing-faq.md
Apologies wait for your approval. Rightly so.
How it works with Any IMAP inbox
Host, address, app password
Standard IMAP credentials with an app password, SMTP port for sending. The form warns you about every common trap.
Same brain as Gmail
Voice learning, order matching, confidence scores: the full pipeline runs on any mailbox.
Routing roles included
IMAP accounts can be Primary or hold P0, P1, P2 roles for escalation replies, same as Gmail.
No provider lock
Whatever hosts your mail today keeps hosting it. ReplyBay adapts to you.
Multi-account
Run support@, hello@, and returns@ side by side with different roles.
App-password safe
Connect with an app password, never your real one. Revoke it any time at the source.
Tested before saved
Connection test runs server-side before anything is stored.
Also flows into the same bay