System components

  • AI Drafting Engine99.97% uptime Operational
  • Inbox Sync (Gmail)99.99% uptime Operational
  • Inbox Sync (WhatsApp)99.95% uptime Operational
  • Inbox Sync (Instagram)99.98% uptime Operational
  • Inbox Sync (TikTok Shop)99.94% uptime Operational
  • Inbox Sync (Shopify)99.99% uptime Operational
  • Dashboard & API99.96% uptime Operational
  • Notification Delivery99.99% uptime Operational

Uptime history

AI Drafting Engine
Inbox Sync (Gmail)
Inbox Sync (WhatsApp)
Inbox Sync (Instagram)
Inbox Sync (TikTok Shop)
Inbox Sync (Shopify)
Dashboard & API
Notification Delivery
90 days agoToday

Past incidents

  • Impact
    Draft generation times increased to approximately 3 seconds for a subset of customers.
    Root cause
    Upstream AI provider throttling during a regional capacity event.
    Resolution
    Traffic was rerouted to a secondary inference region and latency returned to baseline. No drafts were lost.
  • Impact
    Incoming Instagram messages were delayed by up to 15 minutes.
    Root cause
    An Instagram API rate-limit change reduced our polling window without notice.
    Resolution
    We adjusted polling cadence and added adaptive backoff. All delayed messages were synced once the change was applied.