Re:amaze, minus the backlog.
Your Re:amaze stays exactly as it is. The unanswered count is the only thing that changes.
Sam OrtizRequester
Hi! Do you offer a student discount?
ReplyBayAgent
We do! 10% with a verified student email, stacks with sale items too. Here is the link to verify.
Re:amaze stays your desk. ReplyBay does the typing.
How it works with Re:amaze
Connect with your API key
API key, domain, support email. ReplyBay finds your bot account automatically and starts syncing.
Conversations sync both ways
Threads appear in the ReplyBay queue; replies land back in Re:amaze like a teammate wrote them.
Escalation levels map to staff
Assign your Re:amaze staff to P0, P1, P2, and escalated conversations arrive pre-assigned.
Polling built in
Re:amaze syncs on a steady poll: no webhooks to babysit.
Same grounded drafts
Orders, policies, and past cases back every reply, with citations.
History import
One click pulls past conversations in as voice training.
Keep your workflows
Tags, assignments, and views in Re:amaze keep working untouched.
Also flows into the same bay