Integrations
Connecting Instagram
DMs and comments, both covered. Your DMs get answers, your comment section gets a bouncer.
Direct messages
Connect with your Instagram account ID and page access token (Meta App Review required, the setup guide covers it). DMs then flow into the queue like any other conversation.
Comment monitoring
Once DMs are connected, enable Instagram Comments with one click, no extra credentials. Public comments arrive with AI-read sentiment and suggested moderation actions: hide, like, reply, skip.
Messenger and Facebook comments
The same pattern covers Messenger and Facebook page comments. Connect the page once, enable comments on top.