YSyourstore
yourstore The spring edit is live. Comment LINK and we'll send it to you.
Someone comments “LINK”. The link arrives in their DMs.
Write a keyword rule once. When a comment on your Instagram post matches, ReplyBay sends your private message to that person, and can post a short public reply so everyone else knows to ask the same way.
From comment to DM
- 1
You write the rule
A keyword, how it should match, the private message, and optionally a public reply and a single post to watch.
- 2
Someone comments
The comment arrives from your connected Instagram account like any other.
- 3
ReplyBay checks your rules
Case and punctuation are ignored. The first enabled rule that matches, in the order you created them, wins. A comment gets one DM at most, even if Instagram delivers it twice.
- 4
The DM goes out
Your message is sent privately to the commenter. If you wrote a public reply, it is posted under the comment once the DM is sent.
- 5
It shows in the log
Every sent DM appears in the activity log and uses one credit. The public reply is free.
Anatomy of a rule
- One keyword, once per workspace
- Each keyword can exist in one rule per workspace, so two rules never fight over the same word.
- Your words, sent as written
- The private message is the text you wrote, up to 1,000 characters. Nothing is generated or rephrased.
- All posts or one
- Leave the post empty to listen everywhere, or enter a post ID to run a rule only on one campaign.
- Pause without deleting
- Every rule has its own switch. A rule that is off sends nothing.
Which comments match “LINK”
| Comment | Word | Exact | Contains |
|---|---|---|---|
LINK | |||
link please! | |||
can I get the link? | |||
I linked my friend |
Activity and credits
The Automations page shows your credits balance and a log of every DM a rule has sent. Each automated DM uses one credit. When the balance runs out, rules stop sending until credits are available again. Public replies are free, and the AI replies in your inbox are not counted against these credits.
See plans and credits →Where it runs
Instagram Live
Runs on a professional Instagram account connected with comment access.
Facebook page comments Not yet
Moderated and answered today, but keyword DMs do not run on Facebook yet.
TikTok Not yet
Waiting on TikTok approving ReplyBay's Organic API access. No date promised.
What it will not do
- Write or rephrase the message. It sends the text in your rule.
- Send the same person two DMs for one comment.
- Send anything when your credits balance is empty.
- Run a rule you switched off.
- Replace comment moderation. Abuse and complaints still follow your comment policy.
- Run on Facebook or TikTok today.
When someone writes back, the conversation lands in your inbox like any other Instagram DM.
Let one keyword do the busywork.
Connect Instagram, write your first rule, and read the activity log after your next post.
hanna.lo LINK please!
yourstore Sent you a DM 💌